Every plan we sell has one price, and that price stays the same when you hire. You get unlimited office logins and unlimited technicians. People ask us why often enough that we wanted to write the reasoning down, with the math.
What a technician actually needs from software
Start with what a technician needs during the day. They need today's route in order, a Navigate button and a Done button. They need to clock in and clock out, and they need a way to say "took six rolls" or "gate was locked." That's the whole list.
None of that needs an account. A technician doesn't need a password, a profile or a seat. In Unqio each technician gets a personal link. They open it on their phone, there's nothing to install, and when they leave the company you revoke the link. They were never a user in the way billing software uses the word.
Per-seat pricing treats that technician like an accountant with a desk and a monitor. The habit comes from office software, where every person sits in front of the product all day. Route technicians don't work that way. They check a phone at a gate. Charging for that the same way you'd charge for a full office login doesn't make sense, and most of the software in this industry does it anyway.
The competitor math
As of October 12, 2026, this is how the tools most pet waste operators use charge for people:
- Time To Pet charges $16 per active staff member per month, and admins always count as active.
- DoTimely's Pro plan starts at $15 a month and adds $10 for each additional staff member.
- Sweep&Go charges $15 to $99 per active staff member per month, depending on the tier.
Now put real technicians against those numbers. A three-truck operation has three technicians, plus you, plus one office person, which makes five people.
- On Time To Pet that's five active staff members, or $80 a month in seats before the plan itself.
- On Sweep&Go it's $75 a month on the cheapest tier and $495 on the most expensive.
- On DoTimely Pro, every additional staff member adds $10 a month on top of the plan.
Then the business grows the way route businesses grow. When you add a fourth technician, the bill goes up. When you take on a part-timer for spring, it goes up again. A bookkeeper who needs to see invoices adds another seat. If your spouse wants to check tomorrow's schedule, that's one more seat, or else you share a password, which is what actually happens in most shops.
Per-seat pricing has a quieter effect than the dollars, because it decides who gets access. The owner doesn't give the new office helper a login because it's another $16 a month. So the helper texts the owner whenever they need a customer's address, and the owner is still doing the office work. The tool that was supposed to get the owner out of the truck has priced them back into it.
The three-truck stack
Seats are only one line on a bigger bill. A three-truck operator typically spends somewhere between $300 and $620 a month on software before anyone answers a phone. Here is roughly how that breaks down by category:
- Field service software: $88 to $232.
- Route optimization: $105 to $135, priced per driver.
- Review tools: $75 to $125.
- Proposals and e-signature: $20 to $65.
- Email marketing: $13 to $60.
- Two-way customer texting, which is usually a separate service with its own bill.
The first two come from Sweep&Go, Time To Pet and OptimoRoute's published pricing, and the rest are our estimates from the prices listed for common tools in each category. The total leaves texting out, because we couldn't find a figure we trust for it. Most of these lines charge per something, whether that's per staff member, per driver, per contact or per user. As you grow, every line grows with you. That's how those tools make their money, and it works against a business that's trying to grow.
What unlimited logins change when you hire an office person
The first office hire is the hardest one in a route business. It's the point where the owner stops doing everything and lets somebody else answer the phone, quote a yard and move a visit. Software should make that step easier, and it shouldn't add a line item to it.
With unlimited logins, the hire looks different:
- The office person gets their own login on day one, and their name is on everything they change. Nobody shares a password, and you can see who did what.
- The part-time bookkeeper gets a login for the two hours a week they need it. The seasonal technician gets a link in March and loses it in November, and neither one touches your bill.
- You decide who gets access based on whether they need it, and the cost doesn't come into it. That sounds small until you remember the helper texting the owner for an address.
- Hiring is only a payroll question. You settled the software cost on the day you picked a plan.
We can afford to do this because logins really don't cost us anything. A technician's link is a web page, and an office login is a row in a database table. If we charged for either one, we'd be charging you for something that costs us nothing.
What we charge instead
Each plan has one flat monthly price. Standard runs a residential route from start to finish. It covers customers and service plans, cases that turn every request, by voicemail, text or email, into an action plan ready to approve with a tap, the route planner with the technician portal and customer texts, invoicing with card on file and autopay, the time clock, supplies, a phone line and spreadsheet import. Professional adds the Commercial Sales Accelerator for HOA and apartment work, review requests with drafted Google replies, multi-truck routing, financials and the API. Neither plan charges by the number of people who use it.
The Unqio Assistant is an add-on on either plan, and it's priced the same way. It's free for your first 60 days, and after that it's one flat monthly price for the workspace, with unlimited users. You can turn it off in one click.
We should be honest about one thing. If you're a solo operator with no staff at all, a per-seat tool can come out cheaper on paper, because per-seat pricing only costs more once you have people to pay for. We'd rather tell you that up front. Our pricing is for the operator who plans to hire, and we built it so that a software bill never holds up a hire.
Our prices are at unqio.app/pricing. If you want to see what unlimited logins look like in practice, the demo workspace is at https://unqio.app/demo.